Our CSR approach - Corbières Minervois Tourism

The tourist office has always wanted to develop and support the development of responsible tourism. The Aude Tourism Development Agency has proposed, as part of its new tourism strategy with positive impact, to the Aude tourist offices to move towards certification. The Corbières Minervois Intercommunal Tourist Office is one of the nine pioneering offices in this approach.

What is CSR?

CSR stands for Corporate Social Responsibility, in other words, based on a framework, we are committed to improving our impact on social, environmental and economic issues.

Our internal commitments

OTICM has chosen to promote sustainable tourism values by highlighting non-practices
pollutants to discover the territory:

Tourist positioning on slow tourism : “take your time in Corbières Minervois”
Encouraging tourism professionals to adopt environmental labeling approaches (Accueil vélo and Accueil Chemins de Compostelle brands on the V80 and GR78, park values brand, etc.)
More than 1000 km of hiking and mountain biking trails available to the local population and guests staying
Promoting local products
Highlighting micro-adventures encouraging soft mobility and responsible consumption
Promoting local productions in all our communication tools
Creation of a traveler's charter
Highlighting the presence of two regional natural parks within the perimeter of the OTI CM
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Team mobilization and awareness

On videoconferences are privileged
On unused office paper and publications are recycled by an integration company
Food waste and other waste are sorted; staff take turns bringing them to the containers
Coffee grounds and water from the coffee maker are recycled
We buy locally from suppliers
A server is available to the team
Un internal communication tool was set up for limit emails between members
of the team
Carpooling preferred between employees to come to the workplace
Limiting prints
Reusing papers
Sustainable water management on the building
No disposable tableware
Computers turned off at the end of the day and during breaks
Informal and occasional barter organization􀀃between the team (decor, books, dishes, local products, clothing, etc.)
Sending files by email with linksrather than attachments��(��(��(��)��(��)
We are Natura 2000 certified and we maintain the trails following a schedule respecting bird nesting

Responsible purchasing, ordering and use

Purchases are mainly local
The quality of our local product buffets no longer needs to be demonstrated
Use of glass carafes and glasses for our events and meetings
Editions are ordered according to the actual needs of the BITs
Print quantities are readjusted according to real needs
Telephone contract with a local company
Our editions are “imprim'vert”, reissue quantities are readjusted
Sustainability of web tools by reshaping the visuals and content
Computer recycling which are replaced by an integration project
Buying a coffee machine with grinder, our plants are delighted!

The social involvement of OTICM and territorial anchoring

We have been an integration project since 2001
We work with the social and solidarity economy of the department, in particular
with MP2 environment
We are involved in the PAM(grouping of integration projects)�� ( ‐ ‑ ‗ ‖ ‑ ‗ ‌ ― ‖ ‌‵ ‌ ‑ ‖ ― ‗ ‌ ‒ ‑ ‌
Working with local associations
Machine recycling in the form of donations to partner associations
We promote inclusion and no discrimination

Donation of equipment to the Friends of Tourouzelle Heritage Association

Team awareness

Training of supervisors on the size of plants by the ONF
Awareness raising with the SDIS practical tips to have in case of fire in the flowerbeds
Participation in mountain committees
awareness day of the team on the avifauna and biodiversity present on the Natura 2000 areas
Use of water-based paint for the markup hiking trails
Use of materials on site for the creation of step-type fittings
on the hiking trails

The involvement of the CCRLCM in the headquarters building

Replacement of all neon lights with LEDs thanks to community services
of municipalities
Building insulation work and installation of reversible air conditioning for a less energy-intensive building

Quality of life at work, facilitation of integration and staff safety

Working hours and days staff in integration promotes job search,
childcare and integration.
Development of a relaxation area
Cohesion days organized
Regular work with the sist for the adaptation of positions and the safety of personnel (regular review)
Employees' schedules are adjusted
Social policy reviewed regularly